This privacy statement sets out how Serena Alberta uses and protects any information that you give when you use this website.
All of us at Serena Alberta (“we”) are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
What we collect
We may collect the following information:
- Name(s)
- Contact information including email address
- Address information i.e. province & city
- Health information related to fertility
- Motivations surrounding the use of the Symptothermal method
- Relationship status
- Anonymous website analytics data
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- When given permission, we use and disclose to other Serena organizations (e.g. Serena Canada) anonymized health, relationship status and motivation information to analyze and improve our programs and services.
- We may periodically send promotional emails about new programs, special events or other information which we think you may find interesting using the email address which you have provided.
- To provide you with our services such as, learning the Symptothermal Method and chart interpretation.
Data we collect may be stored in a foreign jurisdiction and could be subject to their laws.
Controlling your personal information
If you have previously agreed to us using your personal information, you may change your mind at any time by writing to or emailing us at sc@serena.ca.
We will not sell or lease your personal information to third parties. We will not distribute your information to third parties other than the Serena organization(s) providing your services. We, and the Serena Organizations you have given us permission to share your information with, may use your personal information to send you promotional/informational emails if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
We will not use your personal information for a purpose that was not listed here without obtaining your further consent. If you wish to read our organization’s privacy policy please ask for a copy by emailing sc@serena.ca. This statement and our privacy policy are intended to comply with PIPEDA.